This business is unclaimed. Owners who claim this profile can update information, boost SEO, and more. Call business Specialties Custom hot tubs and swim spas made right here in Indiana. For fun or hydrotherapy, our innovative engineering brings the best of both fitness and relaxation together.
Slip into a Royal Spa hot tub and the sense of Aches, pains and stress melt away. Some hot tubs are built Royal spa reviews sell, some are engineered to own. Royal Spa hot tubs and spas are built strong, operate more efficiently, cost less to service and cost less to own. Additionally, we manufacture saunas, gazebos, whirlpool baths, float tanks, and baptistries. We take pride in offering expertly engineered equipment with many unique features found only in Royal Spa products.
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Open now: am - pm. Request appointment. Write a review. Reviews 29 Google Reviews Sort By: 5 available. Adriana R. Not sure if we can recommend Royal Spa at this point. Received our Spa a week ago today.
We already need to have our Spa looked at. Brand new spa sitting on our beautiful deck with what is most likely a heating element defect.
In addition to the purchase, our sales associate who mentioned they did the wiring but in fact do not. Easy fix we hired someone. The pillow on the tub also wouldn't stay on so Royal had to send another. They should definitely make it a priority to get here to fix this when they have taken our money with a defective spa.
I attempted to call with a complaint but never received a call back. Customer service is top knotch for the sale but after the sale and you you get zero!
Jessica Moering on Facebook. The one on 37 in Indy is all about selling the tub but good luck if you ever need it worked on!
They are impossible to get to come out to even check out the hot tub. They also installed a second pump on our tub AFTER the fact to try and increase the value of the tub but installed it poorly.
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It was held up by a thin piece of plastic and after using the tub awhile, that obviously broke and flooded out our tub. The entire electrical box and everything was fried and they refused to fix it or back it.
Avoid at all costs. Casey Jo on Facebook. Highly recommend! How to respond to negative feedback from a customer. Michelle Cavarrubio-Sechrist on Facebook. C Scott M. An hour later he called me back to say he was going to have to come back to finish installing the jets and needed a credit card.
I was hesitant to pay him because it all sounded a bit sketchy at best.
How much will it be when you return. Instead of doing so, he went to the door and asked my son for payment. Before the job began, this also included cleaning out the hot tub to which he later stated I needed to do so, if he did it, it would be extra. Rachel Deckard on Facebook. If you are in the market for a hot tub, we highly recommend paying a visit to Justin.
He Royal spa reviews Fantastic to work with. He is very knowledgeable, efficient, personable. We truly enjoyed working with him.
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Thank You Justin for a wonderful experience and helping us get the hot tub we have wanted for so long!! Great Job Everything was perfect. Everything was perfect.
Cynthia G. Great service Salesman was really good. The delivery crew was great.